Terms and Conditions
Last updated: July 20, 2025
Please read these Terms and Conditions carefully before using the services offered by dronelvexagency ("we", "us", or "our"). These Terms and Conditions apply to all visitors, users, and others who access or use our services.
1. Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, you may not access our services.
2. Service Description
dronelvexagency provides financial auditing services including but not limited to internal audits, external audits, and tax audits. Our services are designed to assist businesses in South Africa with financial compliance, risk management, and process improvement.
3. Client Responsibilities
In order for us to provide our services effectively, clients agree to:
- Provide accurate and complete information as requested
- Cooperate with our staff and respond to inquiries in a timely manner
- Grant access to necessary documents, systems, and personnel
- Pay agreed fees according to the payment schedule
- Review and implement recommendations at their discretion
4. Professional Standards
We conduct our auditing services in accordance with International Standards on Auditing (ISA) and the relevant standards and regulations applicable in South Africa. We maintain professional independence and objectivity in all our engagements.
5. Confidentiality
We respect the confidentiality of all client information. We will not disclose confidential information to third parties except:
- With your explicit consent
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- As required for the performance of our services (such as with service providers who are bound by confidentiality agreements)
6. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of dronelvexagency or our content suppliers and is protected by South African and international copyright laws. Our audit methodologies, processes, and report templates are proprietary and may not be used without our permission.
7. Payment Terms
Fees for our services will be as agreed upon in the engagement letter or contract. Unless otherwise stated:
- Payment is due within 30 days of invoice date
- We reserve the right to charge interest on late payments
- All fees are exclusive of VAT, which will be charged where applicable
- Expenses incurred in providing our services may be charged additionally
8. Limitation of Liability
To the maximum extent permitted by law, dronelvexagency will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of our services. Our total liability for any claim arising out of our services shall not exceed the fees paid by you for the specific service giving rise to such claim.
9. Indemnification
You agree to indemnify and hold dronelvexagency harmless from any claims, losses, liabilities, expenses, or demands, including reasonable attorneys' fees, arising out of your use of our services or your violation of these Terms and Conditions.
10. Term and Termination
These Terms and Conditions apply for the duration of our service relationship. Either party may terminate the service relationship as specified in the engagement letter or contract. Provisions related to payment obligations, confidentiality, intellectual property, limitation of liability, and indemnification will survive termination.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the revised Terms and Conditions.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
dronelvexagency
45 Chapman Street
Cape Town, 8001
South Africa
Email: contact@dronelvexagency.sbs
Phone: +27 83 729 1654